The FAQ page is under construction

There are some answers here, please head over to our Q&A page HERE to post your question.

Copy of the collective agreement.

If you do not have a copy of the collective agreement you can download it on the DOCUMENT PAGE and/or ask your supervisor to give you one.

I hurt myself at work, what should I do? What can I do.

Answer coming soon

I hurt myself at home, what can I do?

Answer coming soon

My route is over-structured, what can I do?

1. Talk to your shop steward.
2. Check your edit book for any errors such as vacant calls that are now occupied.
Check your variable and non variable values. And write the changes in the edit book.
Its important to write the updated information into your edit books because if you just
tell your supervisor, he or she may forget.
According to the Canada Post's outside inventory manual
Non-variable is defined as "constant, daily event".
Distances and attributes are non variable when 3 points of call or more
share a common pathway.
Variable is defined as something "that can be varied, infrequent".
Distances and attributes are variable when 1 or 2 points of call share a
common pathway.
Example: a single business at a single address would have variable values.
An apartment building would have non-variable values to and from the building.
3. Please read Article 50 of the urban collective agreement.
This article outlines your options to have a route verification.

I need another relay box, what can I do?

Usually there is a period of weighing involved for 2 (two) weeks to determine eligibility of an additional box.
Appendix "K" of the urban collective agreement:
The Corporation is committed to ensuring the health and safety of employees. To this end, the Corporation’s goal is to ensure that the weight of mail to be carried remains within safe limits and that employees have at their disposal sufficient relay stops, authorized drops and, if necessary, additional relay boxes to meet this objective. It is recognized that the Union shares this goal with the Corporation.
This commitment is given with the full and reasonable expectation that employees follow applicable work rules and safe work practices when carrying out their jobs.
The employee and his or her supervisor are in the best position to understand the exact nature of each problem and to find solutions. A “one size fits all” approach will not work, so we must find the right solution to each problem.
The letter carrier will advise his or her supervisor of the fact that he or she is experiencing a problem with managing the weight requirements for the route. The Supervisor will be given the opportunity to resolve the problem. My expectation is that the problem will beresolved at this point.
Where the supervisor does not resolve the problem, the employee may raise the issue to the Local Joint Health and Safety Committee and then, if the issue remains unresolved, to an arbitrator in accordance with the procedure agreed upon herein.
To give effect to this letter, the Corporation will immediately begin to make available additional relay boxes for use by letter carriers in overburdening situations, in accordance with the procedure below.
Local management and the Local Joint Health and Safety Committees will ensure that such problems are addressed in a timely and efficient manner.

1. A letter carrier who feels there is an overburdening situation on his or her route must first raise the problem with his or her supervisor.
2. If the letter carrier feels that the supervisor did not resolve the problem in a satisfactory manner, he or she may raise the problem with the Local Joint Health and
Safety Committee.
3. The Local Joint Health and Safety Committee shall conduct the necessary investigations and verification to determine if there is an overburdening situation, identify its causes and, if an overburdening situation is found to exist, decide whether to change the placement of relay boxes on a route, add relay boxes or add authorized relay drops.
4. If the members of the Local Joint Health and Safety Committee cannot reach agreement or if the Corporation does not implement the decision of the Committee, a grievance may be filed and referred to arbitration. In such a situation, the procedure set out in
paragraphs 47.11(c), (d) and (e) shall apply.
5. If the arbitrator concludes that there is an overburdening situation, he or she shall decide whether to change the placement of relay boxes on a route, add relay boxes or add authorized relay drops.